Testimonials from Our Clients

5- Day Train to be an International Protocol Specialist, Dubai, UAE “It presented a clear picture about the pro­tocol in the world. The course content was very good and was presented in a clear logical way. I enjoyed the course very much…great in fact.” Mr. H. Al S., Government Relations Senior Specialist, His Highness, Mohamed Bin Zayed Al Nahyan

“I gained a lot of rich information (from the programme). I will share the knowledge and start implementing it and the course was very well organized.” R. Al B., Director of Human Resources, SHUROOQ

“Marie, Your Seminar was the highlight of the Induction Program for our Resident Coordinators.  Their job, to fulfill the UN Mandates at Post, will be challenging in and of itself.  But, your excellent training program will definitely assist them in understanding the cultural, diplomatic and social aspects when dealing with dignitaries and citizens of their host countries.  Thank you again for an excellent program!”  J. O., Ph.D, United Nations, New York

“Your presentation on Switzerland, Canada, Hong Kong, Germany, and the United Kingdom was informative and insightful. In addition, it provided the managers with a better understanding of the various cultures within our organization.” L. D., Gucci Timepieces

“I am extremely impressed with the level of professionalism, enthusiasm, and energy that Marie Betts-Johnson brings to the World Trade Center.  She went above and beyond to assist with the visit of His Royal Highness Prince Mired Raad Zeid Al-Hussein of Jordan.  Her expertise in international protocol is reflected in every goal she accomplished for our firm.  Her dynamic, yet efficient, promotion of international trade makes the World Trade Center’s services truly invaluable.” J. I., Esq. Stephens & Isaacs, Attorneys at Law

“Thank you for participating in the Management College Program.  The event was a great success according to all of the measurements we collected, and your presentation, in particular, was a great contribution.” R. D., Event Manager, IBM. Management College.

 “The Presentation “Doing Business in China,” received one of the highest ratings of the entire two-day Program.  Congratulations! C.F. Ph.D, Rady School of Management, University of California, San Diego

“I recently returned from a European business trip and cannot thank Marie enough for preparing me to interact with clients at the highest level.  The confidence I gained from knowing what to do and when to do it, in both business and social settings, was invaluable to me. I would highly recommend her services to individuals or companies who would benefit from one-on-one coaching on her Executive Presence Program.” L.M., Sempra Energy, San Diego, CA.

“I believe all of us enjoyed your class. The class was what I expected and I think a lot was learned by all.
P. L., Johnson & Johnson, Inc.

“The seminar gave us cultural awareness and sensitivity and, more importantly, showed us how to apply this for maximum business benefit.
W-D 40 Company.

Your seminar covered all the important aspects of communication both inside and outside the office. The IT people loved it! They will now feel more confident when meeting clients both inside and outside the office.
C. Z., Pfizer, Incorporated.

“I enjoyed attending your seminar on Professional Etiquette. In particular, I enjoyed your common sense approach. Rather than give us a bunch of wooden rules, you provided a practical guide for dealing with real people in real situations.”
R.J.G, Latham & Watkins, Attorneys at Law.

“The class on improving customer service was of great benefit to all who attended. Your style and graciousness made everyone feel comfortable from the beginning. I particularly liked the role playing section. Content was excellent – you covered every aspect of serving our customers with utmost friendliness. I liked the Self Assessment and Post Assessment. It gave several participants the opportunity to evaluate themselves. Grammar, posture, approach to the customer, no gum-chewing, no physical demonstrations, smile, smile, smile, and so many other excellent pointers for our Ambassadors. Thank you for a superb protocol class on customer service.”
V.McC., Human Resources, Toyota / Lexus, Carlsbad.

“Marie’s practical experiences were especially interesting to hear. I felt the program was very well done.”
P. McM., Gen Probe.

“Very broad subject, excellent information to raise my awareness. Exactly what I was looking for.”
B. P., HNC Software Inc.

“Marie, you were superb! Your protocol luncheon was really a hit, and the good news did travel fast. Incidentally, the scenario I relayed to you from one South American guest’s statement that your presentation was the “editorial of the meeting” did, indeed, result in an editorial to be printed soon. I personally learned a great deal- and you exposed numerous past errors!”
J. D. P., DDS. President, International College of Prosthodontists.

“I asked for unobtrusive excellence, and that’s what you gave. You worked long and hard and always delivered more than expected.”
W.B., Chief of Protocol for the State of California, Diplomatic Corp Briefings.

“I was in Mexico on a business trip last week testing some of your suggestions on international etiquette. It was interesting to note eye contact, hand shakes, and the exchanging of business cards. I also received phone calls from several attendees who expressed numerous compliments regarding you and the topic of your speech. Your presentation certainly made me aware of the little things that make a big difference!”
K. S. K., Baker & McKenzie, Attorneys at Law.

“I can’t thank you enough for the beautiful job you did on our special etiquette event for UCSD graduate students. You were gracious, not only in your presentation but also in your coordinating efforts. You truly embody what you teach. Thank you also for bringing your own visual affects, and for providing the well written publicity pieces and the useful workbook.”
M. S., University of California, San Diego.

I would like to extend my thanks to you for your presentation to the participants in the Management for International Executives Program. The program was extremely successful, a fact which was due in no small part, to the quality of the instruction and the expertise and professionalism that you brought to the program.”
C. M. J., Director, International Professional Programs, University of California, Riverside.

“On behalf of the John Ahlers Center for International Business, I would like to specially thank you for your participation at our Ahlers Center International Business Breakfast Series. ‘Cultural Protocol.’ Your presentation and insightful comments are greatly appreciated.”
Dr. G.M.G., University of San Diego.

“The feedback I have received from our offices is a unanimous ‘thumbs up!’ Everyone enjoyed the presentation and the consensus was that the topic was appropriate for everyone in attendance.”
Slabaugh, Haflinger & Kuehn, Certified Public Accountants.

“The knowledge and expertise you have in your field as well as your personality as a kind and giving individual are really communicated in your presentations. It is always a pleasure to listen and learn from you.”
P. R. C., – World Trade Center Association, San Diego.

“Your executive Seminar on Business and Social Etiquette really helped our management staff become more conscious of the importance of effective communications skills and business etiquette. Your presentation and obvious expertise in this arena facilitated learning and made it enjoyable too. I know that by applying what I had learned in your seminar, I have reestablished former clients and more effectively worked with new ones. Others on my staff have shared similar success stories.”
K. L., Senior Vice President, Blue Book Publishers, Inc.

“The feedback I received concerning your talk was very positive, so much so that many of the people there were probably in awe of your expertise and outstanding credentials.”
J. W., Inland Empire International Business Association.

“I found your course to be both informative and entertaining, and I am sure I will put into practice many of the skills you taught when I host my company’s international visitors. On the day following the seminar, I was fortunate to have our distributor from India arrive for training. Many lessons learned the previous night did in fact prove useful, such as the dining tips as well as ensuring the hotel was adequately prepared for arrival.”
S. E. S., International Sales Administrator, BTX Electronic Genetics.

“Thank you very much for speaking to us about international and office protocol. It was very informative and interesting. I heard really great feedback from members about how helpful it was. It was especially informative to the members that are seeking registration in Mexico where they are forging new paths.”
C. F., San Diego Associate Member Forum American Society of Civil Engineers.


Based in San Diego since 1989, the International Protocol Institute has designed hundreds of programs for top U.S. corporations, organizations, entrepreneurs and individuals.  Let us customize the program that meets your specific requirements to support  and advance your business development goals.

Contact us for a free consultation: (858) 259-8302