Business / Corporate Etiquette

Smiling business people shaking hands with smiling colleague behind them International Protocol & Business / Corporate Etiquette  

Based in San Diego since 1989 and with offices in Dubai U.A.E., The International Protocol Institute of California has designed hundreds of programs for top U.S. and multinational corporations, organizations, entrepreneurs and individuals.  

Mastery of  business etiquette is essential in this service-based economy, when interacting with customers, prospects, or coworkers.  The benefits gained from business etiquette training are practically limitless, whether it’s winning business, ameliorating the high costs of employee turnover or, increased workplace morale and productivity. In short – etiquette is a business strategy.

Training Format

On-Site, Individual / Team Coaching

5 – Day Certification: “Corporate Etiquette Consultant”

What you will gain:
  • An image that promotes promotion!
  • Confidence to handle any business / social situation with ease and grace.
  • Customer trust, loyalty and stellar reputation.
  • Increased productivity and customer service orientation.
  • Impress prospective clients, strategic partners, and investors.
Who are our clients?
  • Business professionals                                        
  • Politicians / Those seeking public office          
  • New hires                                                              
  • Personnel who represent your company publicly
  • Management and front-line personnel                
  • Employees who are being considered for promotion
  • Job seekers                                                          
  • Entrepreneurs 

Two businessmen and woman at restaurant table, smiling

  • Professional business etiquette
  • Brand/Image development
  • Uncommon customer courtesies
  • Communication in the office
  • Powerful presentations
  • Diversity, generational and gender roles in business
  • Networking smarts
  • Dining and social skills
  • Telephone / E- mail etiquette / Cyber civility
  • Effective meetings
  • Interview to win!



“Thank you for participating in the Management College Program.  The event was a great success according to all of the measurements we collected, and your presentation, in particular, was a great contribution.”  R.D. Event Manager, IBM, Management College

“I recently returned from a European business trip and cannot thank Marie enough for preparing me to interact with clients at the highest level.  The confidence I gained from knowing what to do and when to do it, in both business and social settings, was invaluable to me.  I would highly recommend her services to individuals or companies who would benefit from One-on-One Coaching on her Executive Presence Program.”  L.M. Sempra Energy, San Diego, CA


Relationships, results, rewards!

Each program in the Masterclass Development Series is customized to your requirements

CONTACT US: Telephone: +1 (619) 675-0001 – E-Mail: