COURSE OUTLINE:

Branding your image

First impressions are created in seven seconds and snap judgments are made even if it is just a phone conversation.  You will learn:

• What it takes to overcome a poor first impression.
• Your appearance is a critical. How you look on the outside is perceived as who you are on the inside!
• Observe and learn the language of non-verbal communication:
• Understand “Mirroring” and what that means to you.
• Micro-facial expressions are powerful indicators of what is really being said.
• Verbal Communication: What you say, how you say it and when you say it!  Learn the power of words, tone of voice and pacing.
• Your Profile is your calling card! Practice and assimilate the 7 steps of creating your unique brand of self-representation.

Communication Skills

Communication Styles– Understand diverse communication styles and personalities to encourage, motivate and build a respectful work environment.

• The 10 superlative qualities of Executive Presence.
• Tact and Diplomacy
• The Art of Leadership – Know your premier style of leadership and adopt complimentary styles to be more effective.
• The 6 Traits of effective Leaders – Identify those traits and emulate them.
• Leaders are not managers and managers are not leaders!
• Authority is achieved through non-verbal and verbal communication.
• “Charisma” and how to develop it.
• Reflect an image of confidence and authority at business meetings.

Interpersonal Skills

Knowing how to interact with confidence in a professional setting requires strong interpersonal skills which include the following:

• Never “fumble” introductions again! Know which name to mention first and how to make all parties feel respected, which in turn makes you look good!
• What’s in a name?  Tips to help you remember names and why it is so important to do so.
• Converse like a diplomat – Conversation is the art of listening!
• Executive correspondence and E-Mail etiquette are an essential component of your executive image.

Social Skills – Establish & Build Relationships

We are judged by our confidence in social settings.

• To achieve your business goals, hosting an impressive business luncheon which is more congenial to consideration or acceptance of your proposal.
• Establish connections at Business Receptions and networking events…you were not invited for the food!
• We are judged by our dining skills or lack thereof! Learn the “rules of the table” and never worry again about which fork to use!

Presentation Skills – Speak up and be heard!

Successful executives and entrepreneurs have powerful presentation skills that give them the credibility to influence and be respected.

• Learn how to develop the 4 components of an informational presentation.
• Non-Verbal skills are critical in demonstrating your confidence and deep knowledge of your subject.
• Speak up and be heard – Tone of voice, pacing and grammar are critical components of your Executive Presentation. Prepare a positioning statement that will make you memorable.
• Manage the Board Room – Seating arrangements can have strategic advantage. Prepare agendas and follow-up procedures that implement the most productive ideas and solutions.