City of San Diego, CA – Protocol in International Affairs

International Protocol Institute of California Provides Training Program on Professional Presence, Protocol & International Affairs for the City of San Diego, CA 

Over eighty officials and representatives from various departments of  the City of San Diego attended an international protocol training course led by Marie Betts-Johnson, Director of the International Protocol Institute of California.  Participants learnt essential skills for hosting international delegations as well as important guidelines for representing the region when travelling internationally.

Course attendees benefitted from Ms. Betts-Johnson’s expertise in international business and protocol and included Lydia Moreno, Government Incentives Program Manager, Mayor’s Office of Economic Growth services, Adrienne Turner, Foreign Trade Zones Progam Administrator, Economic Development Department, Economic development, Denice Garcia, Directora De Asuntos Binacionales, Clcalde Kevin L. Faulconer and Don Giaquinto, Director of Protocol, Mayor Kevin L. Faulconer.

The program’s strong turnout shows the City of San Diego’s level of commitment to welcoming international delegations to the region, thereby increasing investment in the area, as well as a desire to build overseas business links.

“San Diego has seen a tremendous increase in interest and business possibilities from visiting international dignitaries and delegations, who see the possibilities of investing in our City’s economy.  It makes sense that we, as a City, must be aware of all aspects of protocol and cultural understanding to make this a productive experience for all concerned.  Marie Betts-Johnson gave us more than expected and the City really benefited from learning how to navigate the sensitivities of all aspects of protocol and international relations… thank you!” Don Giaquinto, Director of Protocol, Mayor Kevin L. Faulconer, City of San Diego, California

Overview of the Two-Day Program

HOSTING INTERNATIONAL CLIENTS, DIGNITARIES & DELEGATIONS

TWO-DAY PROGRAM

Program Overview – 4-Part Series                                                  

1. Professional Presence – What is it and why is it important in business and international relations?
2. Communication & leadership dramatically influence productivity in a diverse workplace and when communicating with international partners
3. Let’s do business! – Set the stage for productive business meetings with international clients and visiting delegations. Understand the role of culture in successful negotiations
4. Build the relationship! In the global arena, no business will be conducted without first building a strong relationship of trust and establishing rapport.  How to do this?  By ensuring that we host our clients, dignitaries and delegations in a manner that shows respect and a sincere desire to get to know who they are.  This can be achieved using the protocol skill set that will be demonstrated and assimilated in this 4-part series.

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