University of San Diego California – “Manners Matter!”
THESE STUDENTS WERE SERIOUS ABOUT THEIR FUTURE CAREERS. The students arrived dressed in their “Sunday best.” Anticipation and let’s face it, abject fear of the Etiquette Guru, was written all over their faces. This was a courageous lot as the table next to the podium filled up quickly. I assured them that I don’tRead More
First Impressions are Lasting! IT ONLY TAKES 7 SECONDS! Seems like this information has been around for so long, but it is as crucial now as ever. Theories have ranged from seven seconds to four seconds to create a good first impression…not very long is it? However, we all make an impression one way orRead More
Everyone needs an introduction!
“Our Speaker needs NO introduction!” When introducing a Speaker, it is rarely a good idea (with the exception of introducing world-renowned leaders whom everyone knows) to miss the opportunity to showcase the Speaker’s credentials by saying: “Our Speaker needs no introduction!” This introduction does not make either the Speaker or you, the Introducer, look competent.Read More
Corporate/Business Etiquette, San Diego
Business Etiquette and International Protocol, based in San Diego, California Mastery of business etiquette is essential in this service-based economy, when interacting with clients (especially international clients), prospects, or coworkers. The benefits gained from business etiquette training are practically limitless, whether it’s winning business, ameliorating the high costs of employee turnover or, increased workplace morale and productivity.Read More
Signing off Etiquette – “Thanks for having me is a no-no!”
When celebrities, government officials and successful business people are being interviewed on. Most are articulate, prepared and are on message. However, when the interview concludes, the guests frequently have not prepared to conclude in a smooth way and sometimes stammer a vague “Thank you for having me!” Same thing with “I would like to haveRead More
Napkin or Serviette?
It’s your first trip to London and you accidentally drop your Napkin while dining. You summon the waiter and ask him for a Napkin. The waiter, who aims to please, returns and hands you a Diaper! What happened? In England and Ireland, Serviette is the proper term for a Napkin Note: Never use your NapkinRead More
What to do in a Dining Situation?
What do you do when the Server comes to your table and whisks your plate away (as there is nothing left on it) while your guest is still enjoying his/her dinner? First of all, try to slow down and and match your guest’s speed in devouring the delicious morsels of food in front of you.Read More
Business Card Presentation
Business Card Presentation Have you noticed in Networking situations, that “Gorilla Networkers” come up to you and almost, immediately hand you their Business Card and in short order, proceed onwards to the next unsuspecting target. Is this effective networking strategy? Business Cards are part of your Protocol Package and should be given out only afterRead More