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Business Protocol Matters!

WHAT WENT WRONG? Delayed business decisions, breakdowns in negotiations, offended business partners, missed opportunities, misunderstandings in communications, at a loss for what went wrong, wasted time and effort and financial consequences. These are but a few of the outcomes experienced from breakdowns in the business of protocol.  IN-HOUSE PROTOCOL SUPPORT ADVISOR In an ideal world,

Protocol helps build business relationships

Saudi Gazette http://saudigazette.com.sa/article/152096/Protocol-helps-build-business-relationships BUSINESS Protocol helps build business relationships Layan Damanhouri JEDDAH – Adopting international protocols can play a long way in building relationships between two parties, according to international protocol specialist Marie Betts-Johnson who directs the International Protocol Institute of California and carries more than 30 years of expertise in international relations. “Protocol helps you

Small Talk is big business!

  SMALL TALK IS A WASTE OF TIME? Who has time to make small talk? Why bother you ask?  Small talk is “Conversation 101,” and is a lost art for business professionals, who were weaned on immersion in the alternate reality of technology and acute individualism. “85% OF JOB SUCCESS COMES FROM HAVING WELL-DEVELOPED SOFT

Isolation in a Connected World

CAUSE FOR CONCERN Isolation in a Connected World!  What are the effects of technology and how will it impact younger generations?  Extreme competition, lack of human interaction and an endless barrage of electronic communication…hence distraction and isolation, (hundreds of friends on Facebook is not a sign of popularity), leads to a world where there is

We are all diplomats!

IS DIPLOMACY STILL EFFECTIVE? Young people all over the world feeling disillusioned, disenfranchised and frustrated with the status quo.  They ask if diplomacy is still the most effective way to solve the multitude of today’s global issues. WE ALL HAVE A ROLE IN DIPLOMACY Diplomacy is the place to start.  When we think of diplomacy,

Del Mar Times

Carmel Valley resident leads International Protocol Institute of California By Lois Alter Mark9:09 a.m.July 11, 2016 “In many ways, ‘protocol’ is just another word for ‘hospitality,’” said Marie Betts-Johnson, founder and director of the International Protocol Institute of California. “Diplomacy would be a much more daunting challenge without the existence of the rules of protocol.”

Promoting the Economy of the City of San Diego, CA

City of San Diego, CA – Protocol in International Affairs International Protocol Institute of California Provides Training Program on Professional Presence, Protocol & International Affairs for the City of San Diego, CA  Over eighty officials and representatives from various departments of  the City of San Diego attended an international protocol training course led by Marie Betts-Johnson,

The 10 secrets of being a good conversationalist

University of San Diego California – “Manners Matter!”

THESE STUDENTS WERE SERIOUS ABOUT THEIR FUTURE CAREERS. The students arrived dressed in their “Sunday best.”  Anticipation and let’s face it, abject fear of the Etiquette Guru, was written all over their faces.  This was a courageous lot as the table next to the podium filled up quickly.    I assured them that I don’t

First impressions

First Impressions are Lasting! IT ONLY TAKES 7 SECONDS! Seems like this information has been around for so long, but it is as crucial now as ever.  Theories have ranged from seven seconds to four seconds to create a good first impression…not very long is it?  However, we all make an impression one way or